When Will my order ship?

- Delivery Time: Usually 1-2 business weeks (not counting holidays.)

- Products are shipped within 1-3 days MAX

- Custom orders vary as I am not responsible for shipping delays when it comes to customization orders.

-An email with a tracking number will be sent once your order has been shipped.

RETURNS

- All sales are final.

Returns are also applicable if your item is broken or damaged from Shipment. I can fix your order with a $2.80 fee to return the item back to the original return address. Message me for additional steps on how to return.

Contact me within 20 days of your delivery for a guaranteed refund ( Handling fees + taxes are not included).

CUSTOMS ARE NOT ALLOWED FOR RETURNS OR EXCHANGES.

By purchasing, you understand that I am not liable for uninsured lost/stolen items. If there is something wrong with the product (i.e. I sent the wrong item, item missing), please get in touch with me. In addition, if you forgot to enter a discount code, I cannot refund you for this reason. 

What is the best way to contact you?

-The "contact" tab is preferable, but you can also reach me through Instagram and TikTok DMs.

Are your crystals real?

-All of our crystals are genuine and from the Earth, unless stated otherwise, such as man-made or synthetic stones (example: opalite, goldstone, aura-coated, or heated) which will always be disclosed.

Can I cancel my order after it was placed?

- We does not accept any cancellations at any time, under any circumstances. All sales are final.